FAQ
Do you have your own factory?
We have our own machining and stamping factories. Our relationship with the casting factory is a strategic partnership. For other product categories, we select the optimal factories from our network of suppliers. We oversee each project from start to finish, ensuring that customer requirements are met.
Do you have your own product?
We don't have our own products. All products are customized for clients.
Are you ISO certified?
Yes, we have been ISO certified since year 2003. And our system is continuously audited every year.
Do you inspect each shipment before delivery?
Yes, we conduct strict inspections on each batch of products before shipment and provide a quality inspection report that is archived.
What information is required when requesting a quote?
You would need to provide specifications of the product, such as drawings, quantities, samples, packing requirements, etc.
How long does it typically take to receive a quote?
Normally, we provide quotes within 3 days, but this can also depend on the type of products being quoted.
Can you produce small batch orders?
Yes, we can produce small batch orders also according to customer requirements.
What are your delivery terms?
We commonly use FOB and DAP terms, but we can also accommodate other terms as per customer requirements.
How do you ensure product quality?
Our company is ISO certified. We have an internal quality team responsible for process control and final product inspections.
How do you ensure on-time delivery of orders?
We confirm the delivery schedule based on customer requirements and ensure timeliness with a dedicated follow-up team tracking the production process.
Contact Us
Address: ZYCO Company Limited, 500 Taikang Middle Road, Yinzhou District, Ningbo 315194, China
Tel.: +86 (0) 574 8742 5050
Email: info@zycosolutions.com
